Universal Fine Print

These restrictions apply to all vouchers, unless specifically contradicted in the Fine Print.
Please see our FAQs page if you have any questions.


  • Unless otherwise stated, voucher is valid from day after purchase
  • Except for Healthcare deals, cannot use after the date indicated on the fine print ("Valid to")
  • Voucher must be redeemed according to the "How to redeem" instructions on the deal page
  • All bookings subject to availability. It is recommended to book well in advance
  • Please expect a high demand for all bookings especially weekends
  • No refunds if your preferred date is unavailable
  • Merchants have the right to offer fixed availabilities for voucher holders to allow space for full paying customers
  • 24-hour cancellation policy or voucher is forfeited. Voucher is void in case of no-show
  • All deal inclusions must be redeemed in a single visit (unless specified as a multi visit deal)
  • Voucher cannot be combined with any other offers unless permitted by the merchant
  • Unused portions of the voucher are non-refundable and cannot be exchanged for other services or cash unless required by law
  • Not valid for commercial use, not for resale and not redeemable for cash
  • Does not cover any additional tax, service charge or gratuity not explicitly mentioned in the Fine Print
  • Some deals may be subject to age restrictions (please check the fine print and consult the merchant in case of doubt)
  • Additional customers without a voucher will be charged full price
  • Must be 18+ for alcohol consumption
  • For deals valid overseas, applicable age restrictions on the consumption of alcohol apply
  • Merchant abides by the Responsible Service of Alcohol (RSA) regulations and has the right to enforce them
  • Wherever possible, we will use images taken at the merchants location or of the exact service or item being offered. In cases where this is not possible, the images are for illustrative purposes only and may not be a direct representation