Universal Fine Print

These restrictions apply to every voucher, unless specifically contradicted in the Fine Print:

  • Cannot use before the date indicated on the fineprint (“Valid from”)
  • Cannot use after the date indicated on the fineprint (“Valid until”)
  • Voucher must be redeemed according to the “How to redeem” instructions on the deal page
  • Booking always required for any service businesses, including but not limited to hotels, restaurants, hair dressers, spa and wellness, etc.
  • Must mention at the time of booking that you are a Groupon customer
  • All bookings subject to availability
  • Merchant cancellation policy applies
  • Voucher void in case of no-show
  • Present printed voucher on arrival
  • Delivery times are estimated and not guaranteed, unless differently specified in the deal fineprint
  • Not valid for commercial use
  • Not for resell
  • Not valid for cash back (unless required by law)
  • Must be fully used in one visit
  • Cannot be combined with any other offers
  • Unused portions of the voucher are non-refundable and cannot be exchanged for other services or cash
  • Some deals may not be suitable for people under specific medical conditions (please check the fineprint and consult the merchant in case of doubt)
  • Some deals may be subject to age restrictions (please check the fineprint and consult the merchant in case of doubt)
  • Does not cover any additional tax, service charge or gratuity not explicitly mentioned in the Fine Print
  • Standard terms and conditions of the merchant apply to the voucher
  • Does not cover additional tax, service charge or gratuity
  • Always check the Smart Traveller website (http://www.smartraveller.gov.au/) if you purchase a travel experience