• VetAssist connects you to licensed Australian Vets via video or online chat. It allows you to get credible advice at home, or even if you're on the move.
• You can speak to a vet via video or online chat 24/7 and get advice on whether your pet requires emergency care, or if you can look after them in the comfort of their home.

Find out more about VetAssist

Every pet and owner is unique. That's why it is important to consider a wide range of cover options for your dog and cat, from basic coverage to comprehensive plans that offer higher cover and sub-limits. Considering the different cover options can help you find the policy that best aligns with your specific lifestyle, your budget and potential for unexpected pet expenses.

Pet insurance can help offer financial assistance by reimbursing a predetermined percentage of eligible veterinary expenses, up to set annual limits and sub-limits, when your pet requires treatment for specified accidental injuries or illnesses, covered by your policy. Ensure you check whether any cover exclusions may apply. You select your desired coverage level and pay regular premiums, monthly, weekly or fortnightly. In the event of a claim, you may be required to pay the full cost upfront of any vet bills and seek a reimbursement from your insurer for eligible claims. Excess and waiting periods may apply.

Pet insurance premiums are calculated by considering several factors, including but not limited to, the policy and level of cover and any factors that may increase or decrease the risk to the insurer. Get an online quoteopens in a new tab from Everyday Pet Insurance to see the cost of available cover options that suits you and your pet. 

Dental coverage is usually separate from pet insurance. However, you can add Everyday Pet Insurance's optional routine care (non-insurance) benefit to your Comprehensive or Comprehensive Plus policy. With routine care, you can get $50 annually towards vaccinations or health checks, and then another $50 annually towards other specified routine care items, including dental illness treatment and teeth cleaning. For further details around routine care (non-insurance) benefit, you can read the Everyday Pet Insurance Product Disclosure Statement (PDS).

Vaccinations are usually separate from pet insurance. However, you can add Everyday Pet Insurance's optional routine care (non-insurance) benefit to your Comprehensive or Comprehensive Plus policy. With routine care you can get up to $50 annually for vaccinations. For further details around routine care, you can read the Everyday Pet Insurance Product Disclosure Statement (PDS).

The conditions covered by pet insurance may depend on the policy type, cover levels and the associated terms and conditions. To learn more about our covered conditions, check the Everyday Pet Insurance cover options.

Everyday Pet Insurance provides cover for eligible treatments by visiting any registered vet in Australia. This can includes any veterinarian, veterinary specialist, animal hospital, animal clinic or animal surgery (other than yourself), who is licensed in and currently registered in Australia. 

If you'd like you claim on the spot and only pay the gap on eligible bills, you can choose GapOnly® at participating vets.⁼ Alternatively, you (or your vet) may seek pre-approval for the expected costs of treatment under your policy. 

As an Everyday Pet Insurance customer, you can also access VetAssist† which gives you access to a licensed Australian vet for free via video call or online chat 24/7. Valued at $199 p.a.

Pet insurance may cover diagnostic expenses, such as x-rays, for eligible conditions outlined in your policy, up to any applicable annual limits and sub-limits. However, routine or elective tests, as well as treatment for pre-existing conditions, may be excluded from coverage. If you would like a more detailed breakdown of Everyday Pet Insurance coverage, visit our Compare Pet Insurance page. It summarises the different levels of cover, applicable annual benefit limits, waiting periods and excess options. Consider also the Everyday Pet Insurance Product Disclosure Statement for more information. 

You can contact Everyday Pet Insurance from Woolworths via our phone number, 1300 10 1234. Our opening hours are Monday to Friday, 8:00am to 8:00pm (AEST/AEDT), except public holidays.

To make a claim, please visit the Everyday Pet Insurance make a claim page.