Though we booked the tour through Groupon, the nuts and bolts were organised directly with Halong Tours, and our contact there was the fabulous, Alice Nguyen, always available via email and when in Vietnam, her phone. She even organised our visas, which we were able to print.
The tours were fabulous, from the spectacular rock formations of Halong Bay, to the haunting, misty rice terraces of Sapa, and Cat Cat village. All hotels were excellent. Tours perfectly timed
and everyrhing and more as per promotion! In Hanoi we stayed in the 'Old Quarter', which was a maze of colourful streets and narrow laneways and really came to life in the evenings. Oh, and don't miss 'Train St', the word renowed line that runs along a narrow lane between old houses, though now rather over-commercialised, and beware of the million cafes where they will try to keep you there, so do your homework re trian times.
Overal, this tour was brilliant, all went exactly to plan and on time. And Did I say 'Ms Alice' was wonderful? Can we recommend this tour....YES!
Alice from Halong Tours was amazing with helping to book everything including extra day trips and extra hotel nights. We haven't got to Vietnam yet but all the prep is now done for what is hopefully going to be an amazing tour
My family and I had a great experience booking our trip with Alice at Halong tours booking. It made it so easy to have everything organised for us, and well worth the price. The tours and Halong Bay trip included in our package were all really nice. Alice helped us customise our package to suit our needs. She was also great and super responsive in assisting us with some emergency visa issues we had. Would recommend!
I can offer a detailed review once we conclude our travel. for now we have only purchased our coupon and have communicated with Tammy numerous times for suggestions and advice, this service has been excellent.
our trip is next March 2026.
Highly recommend Halong tours booking, their organisation and communication where extremly good with constant updates before and whilst on the trip itself. Kelvin and then Alice were both great to deal with. Only thing I regret is not upgrading the Ha long cruise to the 5 star as the boat we were on was well worn, but still did the job and the staff were all fantastic helping my partner catch a few squid. If were to go back to Vietnam we would use Halong tours booking once again
Visited amazing Vietnam in March/April. The trip can be extended by adding some rest days which I recommend. I dealt with Tammy who was quick and efficient. Response to any queries was almost instant. Our trip went extremely well and we thoroughly enjoyed the experience. Though do allow plenty of time in Ho Chi Minh City airport for any delays and going through customs/passport control et., I have no hesitation in encouraging and trusting the Groupon experience with Halong Tour Group. Thank you Tammy for your organising skills. I also recommend an eSIM (KLOOK is what I used) for communicating whilst in Vietnam (with Halong as well via WhatsApp) and impromptu personal walking trips to ensure you don't get lost.
Halong Tours Booking, namely Mr Kelvin, have been wonderful to deal with. They have been great to communicate with and so helpful with planning and booking our holiday. Would highly recommend 10 out of 10.
Tammy has been an absolute dream to work with, especially while organising my trip! She is reliable, knowledgable and answered all my questions quickly prior to the trip and during, ensuring we had the exact trip we wanted.
The trip itself is well organised, from the airport pick ups to the accommodation and the tours - everything is handled. We’ve had the best time! 100% would recommend to anyone looking for a stress free holiday.
Brilliant and excellent value. Halong Tours provided a personalised well planned and executed approach. Everything was taken care of. Our tour manager, Kelvin was exceptional in his service.
Could not recommend Kelvin and Halong Tours more. Absolutely brilliant from the moment we booked. Helping us every step of the way including visa and extra adventures we wanted to go on. We will book our next adventures to Vietnam with them Also. Vietnam is more than we hoped for. We cannot wait to go back. Vietnam is breathtaking. We loved it
