MY IMPRESSION OF THIS SPECIFIC INDIVIDUAL WAS SHE OR HE WAS GIVING ME A HIGH TONE OF AUTHORITY AND REPEAT WHAT SHE OR HE SAID TO ME “ CAN YOU WAIT FOR A MOMENT WITH DIFFERENT TONE” was shocked and then realized I was not in a 5 star environment. So I decided to go to buffet instead and PETE was able to manage what I needed. They need someone like pete has COMPASSION and EMPHATHY! Kudos to pete!🙂