Avoid This Place at All Costs!
I had an absolutely terrible experience at this dental clinic. My first appointment — a routine check-up and cleaning with Dr. Ruby — went well, and based on her advice, I scheduled a second visit for three tooth fillings. That second visit turned into a nightmare!
As she began working on the first tooth, I felt tingling and noticed my mouth starting to swell. I immediately told her something was wrong, but she completely brushed me off and started speaking to her assistant in another language. Despite the clear signs of a reaction, she continued working on all three teeth and finished in under an hour.
By the time she was done, my mouth was extremely swollen — I looked like I had lip injections gone wrong. She didn’t acknowledge the swelling at all. No concern, no explanation, no attempt to stop the procedure. When I looked in the mirror, I was in total shock. She offered no help or diagnosis — just handed me a $600 bill and told me to go to a GP or the emergency room.
I did just that. The GP was appalled. He said it was a clear and avoidable reaction to the acid dentists use to prep teeth. Any competent professional should’ve paused immediately, had me rinse with baking soda and water, changed gloves, and avoided using that product again. But none of that happened. Her handling was negligent, careless, and honestly, dangerous.
Even worse — the fillings didn’t last. All three broke shortly afterward, and I had to pay a new dentist to redo the work. That’s right: I went through the whole painful process again and paid for it twice.
This place is beyond unprofessional. I seriously question whether Dr. Ruby is even properly trained. It felt like she got her qualifications at a beauty salon. Save yourself the trauma, time, and money — go anywhere else!
AVOID AVOID AVOID! Never had any issues with seeing a dentist before, but I wish I'd NEVER entered this clinic! If you do go, don't be as trusting as I was and get a 2nd opinion elsewhere before agreeing to their treatment plan! Disgusted