All reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
J
Jennifer
2 ratings2 reviews
Rating of 1 out of 5 stars
July 26, 2021
- I did NOT get 12 months roadside assistance because I did not pay for ALL of the charges they told me is “wrong” with my car.
- I was not asked permission before being overcharged for my voucher
- I was charged more than my voucher
- I am female
- Goran the ”manager” and his receptionist Amanda do not communicate and they will say different rules
- I heard disgraceful feedback about ULTRATUNE IN DERRIMUT Elgar road unfortunately after I took my car in
- I hope Groupon and this review helps others before they think they are getting an amazing deal because of the included “12 month roadside assistance”.
Earned when a user has gotten 2 or more helpful votes
About This Deal
The Deal
$169 for a diagnostic scan and loan car with car service, engine oil flush, and 12-month roadside assistance (total value up to $355)
Service Inclusions
12-month roadside assistance
$50 voucher towards next visit
Engine oil and oil filter change with up to 5 litres of Castrol oil
Air filter, external belts, tyre condition and braking system check
Park brake and tyre pressure check
Fuel system, gearbox, transmission, lights, suspension and wiper blades check
All fluids top-up
Battery, brake, clutch, power steering, radiator and windscreen washer check
Full safety check
Highlights
Make sure the car is in proper working condition with checks of vital systems and fluid top-ups
Enjoy peace of mind with 12 months of roadside assistance service
Opt to include an additional diagnostic check
Fine Print
HOW BEST TO USE THIS DEAL:
• In light of ongoing government advice regarding social distancing, and restrictions placed upon public gatherings and non-essential services, please visit https://www.australia.gov.au/ for the latest rules and regulations
• Please check the expiry date for this deal on your Voucher under My Groupons (if you've already bought this deal) or the Fine Print on this page (if you haven't already bought this deal), for blackout periods which may apply (outside of government regulations), and for full terms and conditions
• Please also contact the merchant directly, where possible, to understand any additional measures they may have in place which may help indicate when and how you can redeem this voucher
• Limit of 1 voucher per person
• Purchase up to 1 additional as a gift
• Not valid on Sun
• Not valid on public holidays
• Not valid from 10 Dec 2019 to 24 Dec 2019
• New customers only
• Not valid for logbook service
• Blackout dates 1st December 2021 – 26th January 2022
• Surcharges apply for 4WDs, SUVs and European vehicles
• Surcharges applies for any oil use over 5 litres
• Surcharge applies for fully synthetic oil
• Surcharge applies for plugs, and air, cabin and fuel filters
• All surcharges are payable directly to merchant
• In event car requires extra work, customer will be contacted and permission sought before any further work is performed
• Strictly no BYO parts
• $50 voucher can only be used for person that presented voucher
• Ultra Roadside Assistance will not be given to vehicles if they are not roadworthy, brakes worn, engine leaking any fluids, engine light on, the battery fails, any starting component fail, tyre wear indicators, or any operational items have failed. Customers will have option to do repairs and if they request to leave items roadside will not apply.
• Ultra Roadside Assistance details: https://www.ultratune.com.au/services/roadside-assist/
• Standard fine print for all deals
How to Redeem
• Expiry: 60 days from purchase
• Phone to book: (03) 8390 6611
• State Voucher and Security Code at time of booking
• Present printed or smartphone voucher on arrival
• Download free Groupon app for Android and iOS
About Ultra Tune - Caroline Springs/Derrimut
Established in 1979, Ultra Tune is a car service provider boasting 275 locations across Australia. The team is prepared to address various mechanical and electrical problems, tend to wheels and tyres, and run detailed diagnostic tool checks. The Diamond Creek branch is located just outside town and can also be easily reached from the suburbs of St Helena, Plenty, North Eltham, and Greensborough.