AVOID AT ALL COSTS. DO YOUR RESEARCH AND READ THE 1 STAR REVIEWS HERE AND ON GOOGLE REVIEWS. I had the worst lash experience ever 1 week ago. I remained polite but was very uncomfortable with the whole experience.
First, I arrived on time but she started my appointment 10 minutes late while working on another client & talking really loudly.
Second, she made me extremely uncomfortable with the amount of talking during the whole appointment. I go to salons to relax & get pampered, not talked at constantly. She might have thought this was a way to connect with her clients but she clearly doesn't know how to read the room & behave professionally. She overshared a lot of details about her personal life such as her ex-partners & how men have hurt her.. A few times she playfully slapped my cheek which I thought was SO disrespectful (it was light & she was laughing but this made me very uncomfortable).
Thirdly, I did NOT get what I asked for. She completely disregarded my specific request (I know what I want because I've done lashes before): I asked for cat-eye style 3d lashes & gave her the exact lengths that I wanted (8,9,10) & she gave me what SHE thought would look good which was 10/11 length 7-10d lashes (meaning 7-10 lashes PER FAN instead of 3!). I wasn't aware of this until the whole procedure was done as you have to keep your eyes closed during!
I was HORRIFIED after looking at myself in the mirror because this gave me a completely differently look, I felt so trashy as this wasn't me at all & asked her why she did this when I didn't ask for it? She said 'Don't worry! You look sexy!'.. But I don't want to look sexy?? I felt so upset but felt very uncomfortable with saying more. She trimmed the extensions a bit which made them look a bit better but very unnatural as the ends looked chopped off rather than wispy.. By then, it had been over 2hrs so I couldn't just ask her to remove it all & redo (at this point, all trust in her was gone anyway). I wasn't even aware that she stuck on lashes that were greater than 3d until 1-2 days later when the extensions started falling out & I saw there were 7-10 lashes per fan??
Went to a different salon to get them fixed earlier today & it took my lash tech 45 MINUTES to remove all the extensions! It was actually quite painful too because she had used an excessive amount of strong glue. There were big chunks of dried glue on my lashes that were difficult to remove! My natural lashes were a bit damaged but I was told if I had removed them later, my lashes would have snapped.
She breached a lot of professional boundaries & there is no way I would EVER go back to her. I STRONGLY recommend everyone avoid going there for lash extensions. I can't talk about any other services she provides but given all the above, I wouldn't trust her with any other services either. Think hard about it, the prices may be cheaper (especially with Groupon) but you aren't really saving money by going to her when it will damage your lashes & cost you more time & money to get them fixed up at another salon.
Cindy was very hospitable and nice. I wanted a classic set lashes and she gave me just what I asked for. I had a great conversation and laughs inbetween. Would come back again and recommend her to everyone. Also thanks for the guava hH
I’m sorry the lady was lovely but she took customers in the meantime she was doing my eyelashes. I was just laying there for 35 min.
I asked for a classic look with short lashes and it looks like everything but that. I’m very disappointed, I had to chop the lashes when I got home :(
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About This Deal
$39 for classic eyelash extensions (total value up to $70)
$59 for 2D, 3D, or 5D volume eyelash extensions (total value up to $100)
• Limit of 1 voucher per person
• Purchase up to 1 additional as a gift
• New customers only
• Not valid on Sun
• Surcharge applies for removal of old lash extensions
• Please ensure you have no make-up on or mascara prior to your appointment
• Standard fine print for all deals
How to Redeem
• Expiry: 90 days from purchase
• Phone to book: (04) 7064 6221
• State Voucher and Security Code at time of booking
• Present printed or smartphone voucher on arrival
• Download free Groupon app for Android and iOS
About Vina Nail and Beauty
Vina Nail and Beauty provides a variety of beautifying treatments aiming to help customers look and feel their best. The frame of the eye can be enhanced with the likes brow or lash tint, or microblading. Visages can be revitalised with a facial, and digits adorned with a host of nail care options.