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Q&A with Microsoft
When will my Microsoft products arrive?
Once you’ve used your Microsoft voucher, you’ll be eager for your goods to arrive. Standard delivery is free with an estimated delivery timeframe of 2-5 business days. However, please allow up to 7 business days for outlying areas. For more delivery details, please see the Microsoft shipping page.
What is the Microsoft returns policy?
Microsoft will accept change of mind returns and exchanges for eligible products only within 30 days of purchase or download in accordance with the Terms of Sale. To request a return, sign in to your Microsoft Account, select ‘Order History’ and select ‘Request a Return’. Follow the instructions on the screen to print a prepaid label for the return. If you have any problems with this, contact Microsoft support.
How do I track my Microsoft order?
You can track your Microsoft parcel by signing into your Order History with your Microsoft account. Locate the order you want to track to check its status.
Does Microsoft offer a student discount?
Students are in luck! Microsoft offers a student discount on a number of its products.
Where can I find technical support for my Microsoft product?
Please see the Microsoft Support Hub for technical assistance on a wide range of Microsoft products.
Connecting with Microsoft
Call Microsoft: 1800 267 785
Get in touch with Microsoft through the Customer Support Hub.