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Q&A with ShopZero
How does ShopZero work?
ShopZero allows you to pay in weekly instalments with ZipMoney, ZipPay or AfterPay. See the Purchase Terms and Conditions to learn more. For instant savings, remember to use a ShopZero coupon on your next order for a generous discount.
What is ShopZero’s returns policy?
If your product is damaged or defective, you may return within 30 days of delivery for an exchange or refund. Note: items cannot be returned due to ‘change of mind’. For more info, see the Purchase Terms and Conditions.
How much is ShopZero delivery?
ShopZero offers free delivery on all items. Your goods will be shipped in 7 - 10 business days.
Can I track my ShopZero order?
Yes. You will receive tracking information via email once your order has been dispatched.
Do ShopZero goods come with a warranty?
All ShopZero products come with the same warranty that other retailers offer. If available, warranty information will be displayed on each individual product’s page.
Connecting with ShopZero
Call ShopZero: 1300 940 725
Monday to Friday - 9am to 5pm
Email ShopZero: email@example.com or via the contact form.
Contact ShopZero via Twitter @ShopZero