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Q&A with Chemist Warehouse
How much is Chemist Warehouse shipping?
Once you’ve used your Chemist Warehouse discount code, you’ll be eager for your parcel to arrive. Please allow 1-8 working days from the date your order ships for delivery. Orders over $50 ship for free and orders below this value will be charged a flat rate of $8.95. For further details, please see the Chemist Warehouse shipping page.
What is the Chemist Warehouse returns policy?
Chemist Warehouse offers refunds and exchanges for items returned within seven days of purchase. Products must be unopened, unused and in their original packaging.
Where is my nearest Chemist Warehouse store?
Find your nearest Chemist Warehouse store with this locator tool.
Can I cancel my Chemist Warehouse order?
Due to fast processing times, there is only a very small window of time (usually two hours) where it may be possible to cancel your order. During this time you can manually cancel by logging into your account and hitting the ‘cancel’ button beside your order. However, the easiest way to find out quickly if your order can be cancelled is by calling customer service on 1300 367 283 as soon as possible.
How do I track my Chemist Warehouse order?
You can track the status of your package by logging into your account and selecting the relevant order number. If you can’t find your order number or experience any difficulties, please contact the team on email@example.com.
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Call Chemist Warehouse: 1300 367 283
Email Chemist Warehouse: firstname.lastname@example.org or get in touch through this online form.