Crocs Promo Code & Discount Code May 2025

Q&A with Crocs

Is shipping free from Crocs?

For anyone that spends above $50 on a Crocs order, they will receive free standard shipping, otherwise, there is a fee for shoes and a separate fee for Jibbitz. Make sure to add on your chosen Crocs coupon code to your order as this will take the total price of your order down.

Can I track my Crocs order?

After you’ve received your order, you should receive a confirmation email of your order with your tracking number included and the delivery company address. You can click on the Track your Parcel link to see shipment updates. If you need assistance with your shipment, you must contact Star Track instead of Crocs on 13 2345 and follow the prompts. If this is unsuccessful, contact Crocs immediately.

How can I tell what size I am in Crocs shoes?

Once you’ve decided on what shoes you want to buy, make sure to check the size guide on the product page.

How do I return shoes to Crocs?

Crocs can be returned provided that they were bought online, that they are in a resalable condition, unworn and still have their tags attached to them. They must also be returned within 90 days of purchase. You will need to initiate a returns process within 45 days of your order date by clicking on the Returns page and filling in your order number and last name. It couldn’t be easier and it’s entirely free!

What are Crocs’ customer services opening hours?

You can speak to a member of the Crocs customer services team from 10am to 6pm on weekdays, when you ring through to 1800 870 685. Alternatively, you can fill out an email form.

Connecting with Crocs

Call Crocs: 1800 870 685
Contact Crocs via the email form.

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