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Q&A with Norton LifeLock
How do I buy Norton software?
Make sure you have your Norton voucher handy before heading over to the website to find your software. Once you’ve picked the right package for you, you’ll need to set up and account in order to buy. On the payment page, you can enter your promotional code and then finish your order. You’ll soon receive and email with the download link to your new software.
Does Norton software get rid of viruses?
Only some of the Norton software comes with integrated spyware and virus removal services therefore you will need to check before buying what’s included in your package if you wish to have this service as well. Otherwise, you can download a threat detection service from the Spyware section.
Does Norton software renew automatically?
Not all services come with automatic renewals. Many of the services are upgraded throughout the year but some may need a reinstallation or upgrade. You can set up notification alerts via the online portal to ensure you know when your software needs updating.
Are there any free Norton software services?
You won’t be able to get an entire package for free however you can take part in the 30-day trial of software from Norton from the tester page online.
Can I cancel my Norton software subscription?
If you are unhappy with your service you can cancel your auto-renewal via your account. You can read the instructions on the cancellation process online.
Connecting with Norton
Use the Live Chat, request a call-back or join one of the Forums on the contact page.
Ask a question or send a direct message via Facebook or Twitter.